Warranty and Returns

DATE OF LAST UPDATE: Nov 13, 2023

WARRANTY

Hydrogen Sports LLC warrants to the original retail purchaser that the Proton tennis practice machine (“Product”) is free from defect in material and workmanship for one year from the date of delivery.  Hydrogen Sports agrees to repair or replace (with an equivalent or better machine), at our discretion, any defective product without charge for parts and labor.

This warranty extends to the original retail purchaser only and commences upon delivery of the original retail purchase. 

The product, including any defective part, must be returned to Hydrogen Sports within the warranty period. Hydrogen Sports will pay return shipping for verified warranty claims within the contiguous United States. The responsibility of Hydrogen Sports LLC in respect to claims is limited to making the required repairs or replacements and no claim of breach of warranty shall be cause for cancellation or rescission of the contract of sale of any Hydrogen Sports product. Proof of purchase will be required to substantiate any warranty claim. All warranty work must be performed by Hydrogen Sports. 

This warranty does not cover any product that has been subject to misuse, neglect, negligence, or accident, or that has been operated in any way contrary to the operating instructions as specified in the operator’s manual. This warranty does not apply to any damage to the product that is the result of improper maintenance, damage during shipping, or to any product that has been altered or modified. The warranty does not extend to repairs made necessary by the use of parts or accessories which are either incompatible with the Proton or adversely affect its operation, performance, or durability.

Hydrogen Sports LLC reserves the right to change or improve the design of the Proton without assuming any obligation to modify products previously manufactured.

HYDROGEN SPORTS LLC, ASSUMES NO RESPONSIBILITY FOR INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES, INCLUDING, BUT NOT LIMITED TO, THE EXPENSE OF RETURNING THE PRODUCT TO HYDROGEN SPORTS, RENTAL OF A LIKE PRODUCT DURING THE TIME WARRANTY SERVICE IS BEING PERFORMED, TRAVEL, LOSS OR DAMAGE TO PERSONAL PROPERTY, LOSS OF REVENUE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, OR INCONVENIENCE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 

RETURNS

If for any reason you wish to return your Proton you may return it to us in “like-new” condition within 30 days of purchase, subject to a 10% restocking fee. Customer is responsible for return shipping. Damages to the Proton that require repair will be done at the customers expense in addition to the restocking fee.

  15290 Kennedy Road
Los Gatos, CA 95032
833-493-7646
legal@hydrogensports.com